Returns Exchanges Cancellations
for any reason you are not completely happy with your purchase, simply return it, we will be happy to offer you an exchange or a refund. Returns must be made within 120 days of you taking delivery of the order. Returned items must be in their original condition, contain all original boxes, warranty cards, and certificate of authenticity. Returns missing any original materials or damaged will go through a return review and may incur restocking fee of up-to 20%. Tempered with or intentionally damaged merchandise will not be refundable. We cannot accept returns after 120 days after the delivery. Customer is responsible for return shipping charges, unless AllureAid has agreed to pay for the return in writing.
- Returned merchandise which complies with our return policy will be refunded in full.
- Shipping charges are non refundable.
- Prescription Lenses are non refundable.
- To refund the order - please submit below form with the "PRODUCT RETURN" written in the message. Include the order number and the product you would like to return in the message as well.
120 days money back guarantee.
Please provide your order number in the message.
Thank you.