for any reason you are not completely happy with your purchase, simply return it, we will be happy to offer you an exchange or a refund. Returns must be made within 120 days of you taking delivery of the order. Returned items must be in their original condition, contain all original boxes, warranty cards, and certificate of authenticity. Returns missing any original materials will go through a return review and may incur restocking fee of up-to 20%. We cannot accept returns after 120 days after the delivery. Customer is responsible for return shipping charges, unless AllureAid has agreed to pay for the return in writing.
- Returned merchandise which complies with our return policy will be refunded in full.
- Shipping charges are non refundable.
- Prescription Lenses are non refundable.
- To refund the order - please click here with the "PRODUCT RETURN" in the subject line. Include the order number and the product you would like to return
- Order can be canceled at any time before it is shipped.
- To cancel an order - click here with the "Cancel Request" in the subject line. Include the order number in the email
- Orders can be exchanged within 120 days of receiving the order
- To exchange the order - click here with the "exchange Request" in the subject line. Include the order number in the email