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Home - >
customer service
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| shopping |
shipping & return |
security & privacy |
about us |
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browsing our store
Our philosophy of shopping is simple: We believe in presenting
the best possible price for a brand name merchandise and the easiest possible shopping experience.
Express yourself at AllureAid
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additional product info.
All of our products are 100% authentic.
All glasses and sunglasses come with the manufacturers case, cleaning cloth and certificate of authenticity "
Simply contact us and mention the item or
items that you are interested in and one of our representatives will be happy to
assist you.
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shopping bag
On every item description page, you may click on the "add to
shopping bag" button to add an item to your shopping bag. Need more than one?
Not a problem. After clicking on the button, you will be brought to your
shopping bag page. Change the quantity to the one desired and click on the
"Update Shopping Bag" button to do exactly that.
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placing order
After checking out, you will receive a confirmation on the website
itself stating that your order has been approved . You will then receive a
similar confirmation email message.
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coupon
If you have received a coupon code, usually find it on print
magazines, online banners, our affiliate websites, or our website, you may enter
the coupon code in the shopping bag.
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back order
Because of high demand for the brand name glasses, some
frames and colors may be on the back order. Sunglasses and glasses usually come off the
back order in 2-3 weeks.
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shipping method/cost
Currently, we ship all packages via USPS, or UPS. Using the
date of you invoice as a reference, please allow a 3-7 business days processing period,
and an additional 2-3 business days for orders with the prescription lenses.
and usually another 3-5 days for you purchases to arrive, depending on your
location and our inventory situation.
We offer 3 shipping options
standard ground Free for orders of $100.00 or more (US only)
2 day delivery ($20.00) (Continental US Only, does not Apply to PO Boxes OR APO's)
overnight, by 3:00PM ($40.00) (Continental US Only, does not Apply to PO Boxes OR APO's)
All APO’s, P.O. Box, or international orders are shipped via USPS. The international shipped orders will not have the tracking information available, but only the US customs declaration numbers.
| range ($) |
standard ($) |
| $0.01-20.99 |
$5.95 |
| $21.00-40.99 |
$6.95 |
| $41.00-60.99 |
$7.95 |
| $61.00-80.99 |
$8.95 |
| $81.00-99.99 |
$9.95 |
| $100.00 or more |
free |
The international shipping is available. The international shipping is a flat
shipping rate applicable to any item sold on AllureAid. The shipping time may vary.
The typical delivery time for international shipping will be between 4-10 business days.
If your country is not listed please contact
us and we will be happy to accommodate you.
Customers are responsible for the international taxes and import fees that may apply.
| Country |
Shipping Rate ($) |
| Albania |
$25.0 |
| Argentina |
$25.0 |
| Armenia |
$25.0 |
| Australia |
$25.0 |
| Austria |
$25.0 |
| Azerbaijan |
$25.0 |
| Bahamas |
$25.0 |
| Bahrain |
$25.0 |
| Barbados |
$25.0 |
| Belgium |
$25.0 |
| Brazil |
$25.0 |
| Bulgaria |
$25.0 |
| Canada |
$10.0 |
| China |
$25.0 |
| Colombia |
$25.0 |
| Croatia |
$25.0 |
| Cyprus |
$25.0 |
| Czech Republic |
$25.0 |
| Denmark |
$25.0 |
| Doha-Qatar |
$25.0 |
| Egypt |
$25.0 |
| Estonia |
$25.0 |
| Finland |
$25.0 |
| France |
$25.0 |
| Germany |
$25.0 |
| GREECE |
$25.0 |
| Hong Kong |
$25.0 |
| Hungary |
$25.0 |
| Iceland |
$25.0 |
| India |
$25.0 |
| Indonesia |
$25.0 |
| Ireland |
$25.0 |
| Israel |
$25.0 |
| Italy |
$25.0 |
| Japan |
$25.0 |
| Kazakhstan |
$25.0 |
| kuwait |
$25.0 |
| Latvia |
$25.0 |
| Lithuania |
$25.0 |
| Macedonia |
$25.0 |
| Malaysia |
$25.0 |
| Malta |
$25.0 |
| Mauritius |
$50.0 |
| Mexico |
$25.0 |
| Netherlands |
$25.0 |
| New Zealand |
$25.0 |
| Norway |
$25.0 |
| Peru |
$25.0 |
| Philippines |
$25.0 |
| Poland |
$25.0 |
| Portugal |
$25.0 |
| Qatar |
$25.0 |
| Romania |
$25.0 |
| Russia |
$25.0 |
| Saudi Arabia |
$25.0 |
| Scotland |
$25.0 |
| Singapore |
$25.0 |
| Slovak Republic |
$25.0 |
| Slovenia |
$25.0 |
| South Africa |
$25.0 |
| South Korea |
$25.0 |
| Spain |
$25.0 |
| Sweden |
$25.0 |
| Switzerland |
$25.0 |
| Taiwan |
$25.0 |
| Thailand |
$25.0 |
| Trinidad and Tobago |
$25.0 |
| Turkey |
$25.0 |
| Ukraine |
$25.0 |
| United Arab Emirates |
$25.0 |
| United Kingdom (Great Britain) |
$25.0 |
| Venezuela |
$25.0 |
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returns
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for any reason you are not completely happy with your purchase, simply return
it, we will be happy to offer you an exchange or a refund.
returns must be made within 30 days of you taking delivery of the order. Returned items must be in their original condition.
We cannot accept returns after 30 days after the delivery.
Returned merchandize will be refunded in full.
Shipping charges are non refundable.
Prescription Lenses are non refundable.
To refund the order - send an email to CustomerService@AllureAid.com with the "PRODUCT RETURN" in the subject line. Include the order number and the product you would like to return
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cancelations
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Order can be canceled at any time before they shipped.
To cancel an order - send an email to CustomerService@AllureAid.com with the "Cancel Request" in the subject line. Include the order number in the email
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exchanges
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Orders can be exchanged within 30 days of receiving the order
To exchange the order - send an email to CustomerService@AllureAid.com with the "exchange Request" in the subject line. Include the order number in the email
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order tracking
Following the order confirmation email, you'll also receive an order
tracking email as soon as your package leaves our warehouse. You'll find a
tracking number in the order tracking email, your package can be tracked via http://www.UPS.com.
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is it safe?
We - at AllureAid cannot stress enough how much emphasis we
place on security and with providing the safest possible shopping environment
for our guests.
We use industry-standard 128 bit SSL encryption (Secure Sockets
Layer) to ensure that all sensitive data, such as credit card information and
user information, are securely processed. The SSL system encrypts information
that you submit to us via our Web site when you place an
order.
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credit card info.
AllureAid does not store any credit card information of any of
our guests on our local system. All credit card transactions are handled and
committed at VeriSign's Payflow Pro system. From the time you submit your credit
card information, which is SSL encrypted, to committing the sales transaction,
it is all automated.
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how info. is used
Our site uses order, registration and contact forms so that you can
request information, products and services. Your billing information is also
used to get in touch with you when necessary. Telephone numbers are only used to
contact you regarding your order. Financial information, such as your credit
card information, that is collected is used to bill you for products and
services. During the order process, AllureAid accepts your credit card
information, submits the data to VeriSign's Payflow system and commits the
transaction; all happen in the SSL environment. Your credit card information is
never archived in our database.
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our vision
AllureAid's goals are to offer a wide range of quality products
at its best price, and to provide a friendly, safe and reliable shopping
environment where guests can find a product they will
enjoy.
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